Satan's Sisters

The patient wasn't bad, it was her daughters who were evil. If our care was half as bad as they said it was, they could have just hired a lawyer, sued us and been done with it. That wasn't really an option, so they they just harassed us and tried to make our lives miserable instead.

This is just a typical example. One daughter came to visit her mother and found her asleep with the lights out in her room. *gasp* How dare we turn the lights out so that she could sleep. She might wake up later and be confused in the dark. She came storming out of the room and yelled out the dreaded words, "WHO is my mother's nurse?" That night it was someone else's turn to be reamed.

When she was done chewing out the nurse, she went after the supervisor. Later she went home and fired off e-mails and letters. One was sent to the President. I don't mean the president of my company, I mean the President of the country. Condaleeza got one as well.

All she had to say was leave the lights on 24 hours a day in her mother's room and we would have done so. We do comply with people's bizarre requests whenever possible, we just need to be told what they are.

Every day, it's something like this. If I owned my company, I would tell them to start looking for a different health care/insurance plan. I don't own the company, so like everyone else, I just have to endure the abuse.

This is one of the few times that I miss being a lawyer in private practice. On the rare occasions when I came across people like this, I just told them to get out of my office and find a new lawyer. I didn't have to put up with crap like this.

I have one last example of these people's lunacy. One of the sisters couldn't find the mother's sandals. In her obnoxiously loud voice, she started yelling about these "very expensive" sandals we lost and that we had better find them or else. The sandals were in the patient's closet, where they belonged so another crisis was averted.

I was curious about these "very expensive" sandals. As soon as the daughter left, I peeked in the bag at the sandals. I recently saw an episode of Sex In The City in which a pair of $485 sandals were lost. I was expecting to see something like that in the bag. Instead, I saw these dirty rubber flip-flops. I rest my case.